At ZIRAMED, we are committed to delivering premium medical apparel designed for comfort, confidence, and performance. If you are not completely satisfied with your purchase, we are here to help.

Returns

We accept returns within 30 days of delivery.

To be eligible for a return, items must:

• Be unworn and unused
• Be unwashed
• Have original tags attached
• Be in original packaging
• Be free from stains, odors, pet hair, or damage

Items returned that do not meet these conditions may be declined.

Exchanges

We understand that fit matters.

If you need a different size or color, we gladly offer exchanges for eligible items, subject to product availability.

Non-Returnable Items

The following items cannot be returned:

• Final sale items
• Gift cards
• Customized or embroidered products
• Worn or washed apparel

Return Process

To start a return or exchange, please contact us at:

Email: support@ziramed.com,ziramed26@gmail.com

Include:

• Your order number
• Reason for return
• Photos if item is damaged or incorrect

Once your request is approved, return instructions will be provided.

Refunds

After your return is received and inspected:

• Approved refunds will be issued to your original payment method
• Processing times may vary depending on your bank or payment provider
• Shipping fees are non-refundable unless the item arrived damaged or incorrect.

Damaged or Incorrect Orders

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery so we can resolve the issue promptly

Shipping Responsibility

Customers are responsible for return shipping costs unless:

• the wrong item was sent
• the item arrived damaged
• or there was a fulfillment error by ZIRAMED

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Contact Us

Questions about your order?

Contact us anytime at:
ziramed26@gmail.com

Thank you for supporting ZIRAMED.