Shipping policy
At ZIRAMED, we work hard to get your order to you quickly and reliably.
Processing TimeOrders are typically processed within 1–3 business days after payment is confirmed.
During product launches, promotions, or holidays, processing times may be slightly extended.
Shipping TimeEstimated delivery times:
- Canada: 3–8 business days
- United States: 5–10 business days
- International: 7–21 business days
Shipping times are estimates and may vary depending on carrier delays, weather conditions, or customs processing.
Order TrackingOnce your order ships, you will receive a confirmation email with tracking information so you can follow your package every step of the way.
Shipping RatesShipping costs are calculated at checkout based on your location and selected shipping method.
We may occasionally offer free shipping promotions on qualifying orders.
Incorrect Shipping InformationPlease ensure your shipping address is entered correctly at checkout.
ZIRAMED is not responsible for delays or lost packages caused by incorrect shipping information provided by customers.
Lost or Delayed PackagesOnce a package has been shipped, delivery is handled by the shipping carrier. If your package is delayed or lost, we recommend contacting the carrier first using your tracking information.
If you still need assistance, contact us and we’ll do our best to help.
International OrdersInternational customers may be responsible for customs duties, taxes, or import fees depending on their country’s regulations.
These charges are not included in the product or shipping price.
Questions
For shipping questions or order support, contact us at:
Thank you for choosing ZIRAMED.